In the post-pandemic workplace, managers and leaders in all organisations will have to navigate new and difficult situations. In Leaders’ Lessons, a monthly FT series, global executives share insights from their experiences during the pandemic — and their plans for the reset to come. For this fifth instalment, we asked: “How are you going to preserve productivity gains from the crisis while making sure staff don’t burn out?”
Please share your own reflections on this question with other readers in the comments section below. Our intention is that this series will be a reference source for anyone in a leadership role in 2021 and beyond.
Richard Tang, chair and founder of Zen Internet, based in northern England