Asked to guess the biggest change on production lines over the past 30 years, most people would probably respond “robots”. But having visited many factories, producing everything from cars to condoms, I think the biggest change is more prosaic: it’s tidiness.
From tyre production at Michelin to less obviously industrial plants such as Royal Mail’s Mount Pleasant sorting office, neatness has turned from virtue to necessity.
In some factories I’ve seen, workers manage their stations as though they were planning to eat their lunch off them. Which, unlike their slovenly office-bound counterparts, they would never think of doing.
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