Qantas is investigating whether a hacking group that targeted UK retailer Marks and Spencer this year was behind a cyber attack that breached a database containing the personal details of 6mn of the Australian airline’s customers.
The company said the hackers targeted one of its call centres on Monday and gained access to a third-party customer service platform. Qantas said it was likely that a “significant” amount of personal data had been extracted from the database, which contained customer names, email addresses, phone numbers, birth dates and frequent flyer details.
The database did not contain financial information, such as credit card numbers, which are stored on different servers, said Qantas.
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