They used to say the British didn’t complain. We were known for our sense of reserve. But the apparent death of customer service in the UK has moved the national conversation on from talking about the weather. Today, we’re more likely to bond over our gripes with banks, energy companies, online delivery firms, airlines, car insurers, retailers, dodgy broadband providers, the taxman?.?.?.?Everyone, it seems, has a problem that urgently needs resolving.
人們過去常說英國人不抱怨，我們以內斂的風格而著名。然而，英國客戶服務的明顯衰退已經使全國的話題從談論天氣轉向了其他方面。如今，我們更有可能因對銀行、能源公司、在線配送公司、航空公司、汽車保險公司、零售商、不靠譜的寬帶供應商、稅務部門等的抱怨而團結在一起。似乎每個人都有一個急需解決的問題。
您已閱讀2%（600字），剩余98%（32040字）包含更多重要信息，訂閱以繼續探索完整內容，并享受更多專屬服務。